Terms of Service — Kaizen

Last updated: 29 September 2026

Kaizen is software provided by Firas Fuqha Consumer Goods Company LLC to help merchants manage their Facebook Pages and Instagram professional accounts, including automated replies to messages and comments, merchant-approved content publishing, and reporting.

Merchant responsibilities

• Be authorized to manage the Pages/accounts you connect.
• Keep product information and prices accurate and comply with Meta policies and applicable law.
• Review and approve content before publishing.

AI assistant

The assistant discloses that it is AI and hands over to a human when needed. It does not grant discounts or change prices or policies on its own.

Acceptable use

No spam, no content that violates Meta policies or the law, and no collection of personal data for purposes unrelated to customer service.

Disconnection

Merchants may disconnect at any time via Meta settings or by contacting us, and may request deletion of their data.

Liability

The service is provided as is. We are not liable for third-party outages (e.g. Meta) or merchants' business decisions.

Governing law

Palestinian law; the courts of Nablus have jurisdiction.

Contact

firas@vaststore.co